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Chauffeured Services International, Incorporated (CSI)
"When You Demand The Absolute Best In Corporate Transportation"
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Frequently Asked Questions
We try to anticipate questions you might have about our services, rates or general operating guidelines and provide the answers here. If you need additional information send a direct email to our address at: questions
and we will be glad to answeer any concerns that you may have.
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1.
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How Long In Advance Must I Make My Reservation?
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While sometimes we are able to accomodate last minute requests, it is centainly not the norm. We handle over 500 clients who travel with us all of the time and who usually schedule their dates between 1-8 weeks in advance. The rule of thumb that we try to use is that the more advance notice you can provide us, the better able we will be to handle your request properly.
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What If I Am Unable To Locate My Chauffeur When I Arrive At The Airport?
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DO NOT LEAVE THE AIRPORT TO CATCH A TAXI!
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What Is Your Cancellation Policy?
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We require at least a 24 hour notice of intent to cancel a reservation without being charged for the request. This policy has to be adheared to due to the volume of requests that we handle and the pre-scheduling that has to be done for each and vehicle for the following day to insure that mistakes and limited to a minimum. Flight changes will try to be honored, but in the case of a scheduling conflict due to a change made by a client earlier than 24 hours, there is a chance that we may not be able to honor the change and will still have to charge the full rate to the client.
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Do You Provide Day Charter Services To Different Cities?
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Absolutely, and in fact many clients have discovered that it is much easier and economical for them to take one of our vehicle and be driven to meetings in New York City, Philadelphia, Pittsburgh, Washington DC AND Atlantic City, than driving themselves of catching Amtrak and taxis. We provide very reasonable flat rate charters to these cities and will be happy to discuss your needs for any our of area travel that you may require.
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What Are Your Minimum Hours On Charter Requests?
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That depends upon the type of event, type of vehicle, day of the week and whether it is a local or out of town travel request. Usually local mid week requests are between 3-4 hour minimums where Friday & Saturday night limousine charter requests can be 6-8 hour minimum bookings due to the amount of requests that we receive.
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What Is The Difference Between Point-To-Point Charge vs. Garage-To-Garage Charge, And What Is Your Company Policy On Charges Such As This?
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INSERT ANSWER TO QUESTION HERE
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What Licensing, Bonding & Insurance Does Your Company Maintain?
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INSERT ANSWER TO QUESTION HERE
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What Are Your
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INSERT ANSWER TO QUESTION HERE
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What Are Your
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INSERT ANSWER TO QUESTION HERE
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Chauffeured Services International
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http://www.csitransportation.com/
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info
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Phone:
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Fax:
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Toll Free:
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Post Office Box 21571
Baltimore, MD
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This website and any of the contents contained within are protected
under copyright laws of the United States Of America.
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